AI Fluency at Work
A self-initiated project for a fictional client, created to show my full design process and how I use AI responsibly at every stage.
Try the live moduleThe brief
A professional services firm runs a staff survey and finds low confidence and high anxiety about AI. All employees need practical, everyday AI skills, not a lecture on how AI works.
The idea
Build the module around the 4D AI Fluency framework, with one hands-on practice activity for each D, so learners make real decisions instead of reading about them.
What to hand to AI, and what to keep human. A sorting activity.
Rewrite a weak prompt with a live checklist.
A branching scenario: spot when AI output is wrong.
Sort what’s safe to paste into an AI tool, and what never is.
The full process, start to finish
How I used AI (and where I didn’t)
I practised what the module teaches. Here’s my own use of Claude on this project, told through the same four Ds.
I used Claude for the time-consuming parts: first drafts of the needs analysis and design document, screen text, quiz questions and the code for the interactive module. The topic, the scenario, the framework and the 9-screen structure were my decisions.
I briefed Claude the way I’d brief a junior designer: who the learners are, what the survey found, one objective per D, a plain and reassuring tone, and my own outline to build from.
I checked every draft against the learning objectives, cut generic or jargon-heavy wording, made the scenarios feel like real office work, and chose on-screen text over voice-over to keep the module light.
No real client data went in, since the client is fictional. I tested every interaction and quiz answer myself, and I’m open that AI helped. Every final decision was mine.